Terms of Service

About this site
This website is managed and operated by SVR ECOM LTD. By accessing or using https://byrosewood.com, you confirm your acceptance of these Terms of Service and the related policies referenced within. If you do not agree to these terms, you should refrain from using the site.

Scope of the terms
Visiting the site or making a purchase forms a contract with us and confirms your acceptance of these terms. The terms apply to every user, including visitors, customers, vendors, and contributors.

Updates to the terms
We may revise these terms at any time by posting a new version on this page. Please check back from time to time. Continued use after a change means you accept the updated terms.

Platform
Our store runs on Shopify Inc. Shopify provides the online platform that enables us to offer products and services and to process your orders securely.

Eligibility and conduct
You must be the age of majority in your country of residence, or have parental consent to use the site. You agree not to copy, resell, or exploit the site, its content, or access to it without our written permission. We may decline service at our discretion.

Information on the site
Content is provided for general information. It may not always be complete, accurate, or current, and you should verify key details before relying on them. We may change or remove content without notice.

Service and pricing
Prices, features, and availability may change without notice. We may modify, suspend, or discontinue any part of the service and are not liable for any resulting loss.

Products and availability
Some items are offered online only and may be available in limited quantities. Descriptions and prices may change. Returns are managed under our Return and Refund Policy.

Orders and billing
We may limit or cancel orders, including multiple orders using the same account, card, or address. Please keep your account and payment details accurate and up to date so we can complete transactions and contact you if needed.

Accuracy of displays
We aim to show colours and images clearly, but screens vary and we cannot guarantee exact matches.

Optional tools
We may offer access to tools provided by others. These are supplied as is and as available. Use is at your own risk and subject to the provider’s terms.

Third party links
The site may link to external websites. We do not control or endorse their content and are not responsible for any loss arising from their use. Please review their policies before engaging.

User submissions
Ideas, reviews, or other content you send may be used by us without obligation. Do not submit unlawful, infringing, abusive, or harmful material, and do not misrepresent your identity.

Personal information
Your data is handled in line with our Privacy Policy. Card data is transmitted over SSL and protected by our processors in accordance with PCI DSS standards.

Errors and corrections
We may correct errors, omissions, or inaccuracies and update information at any time, including after an order is placed. Where required by law, we will notify you of material changes.

Prohibited uses
Do not use the site for unlawful activity, to violate rights, to upload malware, to harvest data, or to bypass security measures. We may suspend or end access if we believe these terms have been breached.

Warranties and liability
The site and services are provided as is and as available without guarantees of uninterrupted or error free use. To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from use of the site or products.

Indemnity
You agree to indemnify and hold us harmless from claims, losses, and costs that arise from your breach of these terms or your violation of any law or third party right.

Severability and termination
If any provision is found unenforceable, the remainder stays in force. We may terminate or suspend access at any time we need. Duties that arose before termination will continue to apply.

Governing law
These terms are governed by the laws of the United Kingdom and disputes will be resolved in its courts, subject to mandatory consumer protections where applicable.

Contact
Email: info@byrosewood.com
Phone: +18662735107
Monday to Friday 09:30–16:30 (GMT)

Company
By Rosewood is run by SVR ECOM LTD, United Kingdom.
Company number: 16252926
DUNS: 233529710

Address
124 City Road
London EC1V 2NX
United Kingdom